Your visit matters to the entire Beauty Unfiltered team. To ensure that we provide the best possible experience, we ask that you briefly review the following information about how we operate.

Intake Form

A completed intake form is required before any services are performed. This should have been emailed to you upon successful booking. In the event that we do not have your form, or it is incomplete, you will be asked to complete it before the service begins, even if it cuts into the time of the service. This is to ensure we are providing the safest possible treatment for each individual.

Cancellation Policy

Please know that we require at least 24 hours’ notice to cancel without charge. For head spa appointments, any client who does not cancel a full 24 hours in advance will be charged for 100% of the service. For all other appointments, if for any reason you need to cancel your appointment within twelve hours of your scheduled time, or fail to show up for your appointment, you will be charged 50 percent of the scheduled treatment(s). Rescheduling your appointment within twelve to twenty-four hours of your scheduled time will result in a fee percentage based on the type of treatment or service scheduled.

Arrivals

There is public parking available on-site. We strongly encourage our guests to arrive at least 10 minutes before their service. The treatment will start promptly at its designated time. If you arrive late for your service, your treatment will be modified accordingly. All treatments and services end on time so that the next guest will not be inconvenienced. Feel free to wear comfortable clothing. Our staff strives to ensure absolute safety and comfort of all our guests but please leave special jewelry and valuables at home.

Suggestions

To get the most out of your treatment or service, please communicate with your Beauty Unfiltered service provider. Your comfort and pleasure are paramount to us, so please let your specialist know if you have concerns during the treatment, from specifics about the treatment to the temperature of your spa room to music volume. To maintain a quiet, peaceful atmosphere we ask that you please turn off your cell phone and keep conversations on the quiet side.

The entire Beauty Unfiltered team does everything possible to make your experience effective, optimal, fulfilling, and pleasurable. We encourage a 20 percent gratuity at your discretion at the conclusion of your treatment or service. Please contact any of us management staff if you have questions or concerns about your treatment or service.